Processing orders are usually completed within 48 hours, and a maximum of 72 hours (however during peak periods such as Christmas time this can be slightly longer). The products are dispatched from our warehouse located at 902 Military Rd, Mosman, 2088.  

Products will be shipped to the delivery address provided by the Customer. Your order will be shipped upon receipt of payment in full.

The Customer agrees to inspect each product upon delivery and will be deemed to have accepted the Local Basket products in good condition unless the Customer notifies us in accordance with The Local Basket Refund Policy.

Tracking and delivery estimated dates are provided, but If no one is home during business hours your package may end up at your local post office or courier collection point. If delivery is attempted but you are not home you will receive a notification and instructions on where to go and collect your package or reschedule delivery. 

Due to a huge selection sometimes items may go out of stock. We will attempt to contact you as soon as possible regarding your amended order.

Unless otherwise agreed by us, we will deliver your products to the address indicated on your order confirmation.

NSW Orders:

Standard delivery flat fee $ 9.90 + GST for orders under $150. Processing time & dispatching is 2-3 business days and delivery is within 3-5 business days.

Rest of Australia:

Costs are calculated at checkout, based on location and weight. The package will be sent via Sendle or Australia Post. Processing & packing time is 2-3 business days. Usually groceries are received within 4-8 business days. Western Australia, Northern Territory & rural areas may take longer.

FREE Shipping for all orders over $150.

Please note that due to the volume of orders sometimes packing process can take longer, if that is the case our customer service support will get in contact. If you are concern about your delivery please contact us.

The Local Basket does not warrant that a product will be delivered within the estimated delivery time and disclaims any liability for any loss that arises by virtue of late delivery. 

Thank you for shopping with us.

The Local Basket Team